Can you explain the sizing?

Yes, all of the sizes shown on our website is the size shown on the tag.  (Any alternative sizing such as 1, 2, 3 or S, M, L have been converted to standard NZ sizes for ease). 

However, most of our dresses fit multiple sizes. Many of our garments are adjustable, due to their style.  We suggest you view your usual NZ size, as well as the size above and below, as sizes vary between brands.  

We recommend you book a 30 minute try on to check the fit of the dress.   

Can I try the dress on?

Yes, you can. We recommend you try on the garment or multiple garments that you are interested in. You can book a complimentary 30 minute try on session at our Mt Eden Studio.

Do you do postal try ons? 

No, sorry we don’t. We recommend you come to the Mt Eden Studio to try on the dress in person.

Can I try on more than one garment?

Yes, you can, in fact we recommend that you do. That way you are sure the dress you have chosen is the right one for you and looks fabulous!

What dates do I book for?

All our bookings are for a standard 4 day hire. We recommend pick up on Thursday for a Friday or Saturday event and a Monday drop off (or Sunday by prior arrangement). If you are wanting a postal order we have a 7 day option book to allow for arrival and return courier times.

What if I am going away and need the dress for longer?

That is no problem, if the dress is available, you may hire for a longer timeframe. Email us to discuss your requirements.

Where are you located?

We are based in Mt Eden, Auckland. When you book a try on we will send you our address details. We are flexible with our appointment times, so please email us to arrange a time that works best for you. 

What if my event is cancelled due to Covid?

If your event is cancelled due to Covid or any other reason, and you provide us with a minimum of 7 days notice prior to the booked pick up date, then we are happy to offer a credit note for the full amount. This is valid for 12 months.

Hires booked with credit notes are non-refundable and non-transferrable and may only be used for one hire.

Rest of North Island and South Island Deliveries

You will need to book a 7 day rental for outisde of Auckland to allow for courier times. A $50 fully refundable bond will be charged for all out of town postal orders. The exception is if you have already been to visit in studio for a try on, in this circumstance we will waive the bond. The bond will be refunded whe the item is recieved back in studio. Any damage, additional dry cleaning or late fees will be deducted from the bond if necessary.